| 1 | TimeTec TA Developer Premium Support Program covers development and production issues for SDK products and services, along with other key stack components: |
| • | "How to" questions about TimeTec TA SDK services and features |
| • | Best practices to help you successfully integrate, deploy, and manage applications with TimeTec TA. |
| • | Troubleshooting API and TimeTec TA SDK issues |
| • | Troubleshooting operational or systemic problems with TimeTec TA SDK resources |
| • | Issues with our Management Console or other TimeTec TA SDK tools |
| 2. | TimeTec TA Developer Premium Support Program does not include: |
| • | Code development |
| • | Debugging custom and third party software |
| • | Performing system administration tasks and configuration |
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