FAQ for TimeTec BLE-16 |
Lift Control Management System |
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FAQ for TimeTec BLE-16 |
Lift Control Management System |
Yes, you can definitely use TimeTec Access App to access TimeTec BLE-16 lift control because the system is designed to function in offline mode by using Bluetooth communication.
Yes. Just imagine when you have been issued a card to access a lift; the same mechanism applies when you are granted access on a preapproved basis and it is no difference in TimeTec BLE-16 Lift Control System. The only distinction is, the RFID card is replaced by a smartphone as your credential. Preapproved basis and offline mode is a much reliable mechanism and it can reduce technical glitch in operation. Worry not; all access log activities will be uploaded to the system once the smartphone is back online.
Cards can easily be lost, stolen or forgotten because it has no other functions except to open doors or gate; but a smartphone is functional and personal, an important part of today’s people’s lifestyle. Smartphone contains a lot power and functions including controlling the lift with BLE-16, one of the many TimeTec Access’s integrated features.
No. The admin is responsible and can easily disable and remove his smartphone access from TimeTec Access management.
We suggest that every floor to be issued with a BLE card as back up to cater for such situation, and it would be preset to access to your designated floor only.
No. Just press on the lift panel to access to these common floors.
We strongly recommend using the TimeTec Access App because by pre-registering, visitor will receive a QR code to be scanned at the guardhouse, and a pre-approved access code to access to your building (if using BLE reader) and a lift access to your floor (if using BLE lift control). No card needs to be issued and returned at the reception or guardhouse to ease visitation process without compromising security.
The BLE smart card can be issued and used as a backup.
TimeTec Access has time zone control for visitors to access the lift depending on the nature of the visit and the right granted to him/her.
No, the lift would not be accessible. Because even BLE Lift Control is a passive panel based on the instruction given by TimeTec Access App, there is a real time clock built into the board. When visitor use TimeTec Access app to make request to access to the preapproved floor, the App will send the mobile phone’s date-time as well. The BLE Lift Control panel only grants access if the mobile phone’s date-time is the same as the information on the panel.
There are many types of lift systems in the market, and you can hardly find any plug-and-play systems. Customizations to some degree might be required at the initial installation. Please write to us at info@timeteccloud.com if you have a lift system and interested to work with TimeTec BLE-16.
The system is running on Bluetooth Low Energy technology, which is very common in nowadays smartphones. If you are using iPhones or Android phones, as long as it supports Bluetooth 4.0 and above, then you should be fine.
No. These floor numbers would appear on your TimeTec Access app. The management can set and group all facilities under Facilities or General Floors. All of these floor numbers shall be reflected on user’s mobile app for easy access.
No. The person who lost a BLE card shall report to the management instantly to remove the card from the system and block access by unauthorized person.